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Technical Customer Support [WordPress]
WP All Import Star Icon
US, Atlanta
IT
Mid Level
Job Description
WP All Import is a small, fully-remote team of WordPress folks obsessed with making life easy for our customers. Our flagship plugin is used by more than 200,000 sites and lets store owners, agencies, and developers import or export anything to WordPress or WooCommerce. If you’re excited about building and supporting tools that quietly run mission-critical workflows for businesses around the world and you enjoy working in a focused, no-bureaucracy environment, you’ll feel right at home with us.
Job Qualifications
- Minimum availability of 20 hours per week.
- Flawless written English.
- Expert-level WordPress knowledge. Extensive experience with WordPress including troubleshooting, debugging, plugin development, and WordPress database structure.
- At least intermediate-level PHP knowledge. Ability to write PHP functions, work with arrays, and make use of our API: http://www.wpallimport.com/documentation/developers/execute-php/, http://www.wpallimport.com/documentation/developers/action-reference/, and http://www.wpallimport.com/documentation/addon-dev/overview/
- Fast and hands-on learner. Able to quickly become familiar with our software and learn new things about WordPress, PHP, and related technologies.
- Experience with WooCommerce.
- Familiarity with XML and CSV file formats and XPath.
- Debugging and troubleshooting WordPress themes and plugins by looking into their code and the database.